Frequently Asked Questions

Technical

It is a cloud-based VOIP communication system focused on providing governments and small cities enterprise-grade voice, fax, online meetings, conferencing, and collaborations.
VoIP (Voice over Internet Protocol) is simply the transmission of voice traffic over IP-based networks.
This means that the core infrastructure providing phone and fax functionality are housed in our distributed data centers and delivered to your organization through a web interface.
You need a bandwidth within the range of 80 -100 KBPs minimum internet connection speed to have a quality phone call.
It is the internet version of the popular 911. It is an enhanced 911 service which every internet phone service provider is mandated by FCC to provide for their customers.
No, you only need a stable internet connection and a router that will make the internet connection available to your devices.
To take complete advantage of all the features AdCompVoice has to provide we recommend to use IP phones which allows subscribing callers to make VoIP calls
Yes! we can provide you with the phone equipment along with our services. However, you are free to buy your own equipment if you wish to do so. We can assist you in selecting your IP based phone equipment which fits your requirement.
AdcompVoice is not primary provider of Internet service. However, on a special request we can bundle our Voice services with third party ISP [Internet Service Provider] within your area.
Voice Service bundle with third party ISP [Internet Service Provider] & Phones equipments.
Its month to month billing based upon your AdCompVoice plan

General


It's simple, unlike our counterpart we strive hard to keep our expenses low and pass the benefit of the savings to our customers. With our innovation & cloud based system we have achieved a very low cost structure in operating & maintaining our system which help us to provide low cost voice services for our customers.

There are NO long-term contracts we are confident that once you try out our system you would want to stay with us forever.
Nope! There are no Financial Risk involved in trying out our system.
No. There are no set up or activation fees.
Nope! We have dedicated team of technical staff based in US to take care of all of your needs. We also have developed an extensive Wiki library containing reference & support materials necessary to operate your own AdCompVoice phone system with confidence.
In most of the cases the switch is possible within the same day
Your account and phone number are activated immediately.
Yes. You can choose or transfer [port] your existing number to AdCompVoice.
We have ONE STEP Process i.e all you need is one simple CALL to us. Everything else would be taken care by our team of experts.